Not Satisfied? Claim Back Policy
At Invstory Business Services Private Limited, student satisfaction is our top priority. We offer both offline classroom programs and online e-learning courses through our digital platform. To ensure transparency and fairness, we provide a “Not Satisfied, Claim Back” option for eligible students enrolled in the basic Course, available in both online and offline modes.
Eligibility Criteria for Claim Back
To qualify for a refund request, the student must meet all of the following conditions:
1. Class Attendance
- The student must attend the first three classes in full, from beginning to end.
- Partial viewing or incomplete attendance will not be considered valid
2. Assignment Completion
- All assignments provided during the first three classes must be completed and submitted within the given timeframe.
3. Minimum Course Progress Requirement
- Refund requests cannot be raised before the completion of the first three classes.
Important Refund Conditions
- Any seat booking fee is non-refundable under all circumstances.
- Refund requests based only on the booking amount will not be entertained.
- Refund applications must be submitted strictly after the third class and before the fourth class begins.
- Only students who have attended all three classes and fulfilled assignment requirements will be considered for refund eligibility.
- Any approved refund will be processed during the ongoing academic term, subject to company approval and discretion.
- By registering on the website or submitting an enquiry, the student agrees to all Invstory terms and policies
Refund Processing Timeline
- Once approved, the refund process may take approximately 10–14 working days to complete.
How to Submit a Claim
Eligible students must submit their refund request via email to:
📧 support@invstory.com
Only requests that meet all the above conditions will be reviewed for a possible claim back